Support


Welcome to the Crypto Debit Help & Support Resource. Regular business hours are Monday - Friday from 9:00am - 6:00pm EST. Please see below for answers to our most common questions.

1. Connecting Device To Internet?
  

Solution:

  • Plug in device. Select WiFi-Setup. Connect your home or business internet connection to the device. Select Kiosk.

2. Machine will not return to previous screen.
  

Solution:

  • If the machine logs an error and will not return to the previous screen; simply unplug the power source, wait 20 seconds, then plug it back in, once rebooted it will return to normal mode.




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